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🤔 General Questions
🤔 General Questions
Information about gameplay, common problems and bugs
44 articles in this collection
Written by
Boris 'The Blade',
Donnie Darko,
and
Jane Doe
Promo codes and gifts
How can I get a promo code?
Promo codes and how to get them
Written by
Boris 'The Blade'
Updated over a week ago
How can I get new skins?
Skins and in-game goods
Written by
Boris 'The Blade'
Updated over a week ago
How can I get Gold?
Gold
Written by
Boris 'The Blade'
Updated over a week ago
There's a rumor that you will give away a lot of promo codes! Is it true?
Promo codes and how to get them
Written by
Boris 'The Blade'
Updated over a week ago
How to get Nameless Collection skins?
Nameless Collection
Written by
Boris 'The Blade'
Updated over a week ago
I always get cheap skins from cases and boxes while others get something cool and expensive!
Bad luck and cheap skins
Written by
Boris 'The Blade'
Updated over a week ago
What are the chances to get a certain rarity skin?
Probability to get certain skins
Written by
Boris 'The Blade'
Updated over a week ago
How to transfer game progress from one account to another?
Transferring progress
Written by
Boris 'The Blade'
Updated over a week ago
I want a cool-looking ID! How can I get one?
How to get a new ID
Written by
Boris 'The Blade'
Updated over a week ago
Complaints
My account has been hacked!
Stolent account, lost, password
Written by
Boris 'The Blade'
Updated over a week ago
I won a wager match. However, another player refused to give me Gold!
Wager match
Written by
Boris 'The Blade'
Updated over a week ago
Somebody insulted me during the match! Can you punish this player?
Toxic manners and poor behavior
Written by
Boris 'The Blade'
Updated over a week ago
Do you tolerate selling Gold, accounts, and skins for real money?
Gold and accounts for real money
Written by
Boris 'The Blade'
Updated over a week ago
Somebody who introduced themselves as Axlebolt employee contacted me via e-mail, social media, or in-game chat and threatened me with a ban!
Messages from Axlebolt employees
Written by
Boris 'The Blade'
Updated over a week ago
Players kicked me for no reason!
Kick function
Written by
Boris 'The Blade'
Updated over a week ago
How do I report a cheater?
Cheaters and how to report them
Written by
Boris 'The Blade'
Updated over a week ago
I was scammed! Can you help me?
Scam and fraud
Written by
Boris 'The Blade'
Updated over a week ago
Technical issues
Why my FPS has become too low?
Decreased performances, lower FPS, system requirements
Written by
Boris 'The Blade'
Updated over a week ago
Link authorization method to Standoff 2 account
How to transfer your account from iOS to Android devices without losing the progress and inventory items.
Written by
Jane Doe
Updated over a week ago
Facebook has restricted access to my account!
Facebook and account restrictions
Written by
Donnie Darko
Updated over a week ago
Why am I moving from one place to another during the match?
Teleportations and how to fix them
Written by
Donnie Darko
Updated over a week ago
Why can't I download or update the game?
Download errors and how to fix them
Written by
Donnie Darko
Updated over a week ago
There's something wrong with my game! Can you help me?
Bugs and errors
Written by
Boris 'The Blade'
Updated over a week ago
My item is gone! Can you help me?
In-game goods are missing
Written by
Boris 'The Blade'
Updated over a week ago
There's a 'Starting...' screen when I start the game, how to fix it?
Starting... error
Written by
Boris 'The Blade'
Updated over a week ago
I left the Competitive match, however, my MMR has decreased.
Penalties for leaving Competitive match
Written by
Boris 'The Blade'
Updated over a week ago
A cheater dropped the gun, and I picked it up. Will I be banned?
Penalties for picking up cheaters' weapons
Written by
Boris 'The Blade'
Updated over a week ago
I got a ban in the game, what do I do?
Ban and blocked accounts
Written by
Boris 'The Blade'
Updated over a week ago
Why do I play against the players with much higher MMR?
Difference in player ranks during the match
Written by
Boris 'The Blade'
Updated over a week ago
I downloaded your game from official app stores, but I got the 'You are using a third-party version of Standoff 2' screen!
Third-party version
Written by
Boris 'The Blade'
Updated over a week ago
I got the 'User Logged as Different Facebook User' screen, how to fix it?
Facebook account
Written by
Boris 'The Blade'
Updated over a week ago
Why is my ping high?
How to achieve best ping possible?
Written by
Boris 'The Blade'
Updated over a week ago
I cannot access my account, please help!
Resetting account's login and password
Written by
Boris 'The Blade'
Updated over a week ago
I want to sell my skin in the Marketplace, but it has been loading for over an hour!
Marketplace and its bugs
Written by
Boris 'The Blade'
Updated over a week ago
My game crashes when I try to change my avatar!
Changing avatar bug
Written by
Boris 'The Blade'
Updated over a week ago
I have a black screen after Axlebolt Logo fades off!
Black screen bug
Written by
Boris 'The Blade'
Updated over a week ago
My game crashes when I enter the match, how to fix it?
Crashes
Written by
Boris 'The Blade'
Updated over a week ago
I got Authentication Failed error, how to fix it?
Authorization error
Written by
Boris 'The Blade'
Updated over a week ago
About the game
What ranks can I get in the Competitive Mode?
MMR limits
Written by
Boris 'The Blade'
Updated over a week ago
Is there a Trade system between players in your game?
Trade between players
Written by
Boris 'The Blade'
Updated over a week ago
Where can I ask a question or leave feedback?
Written by
Boris 'The Blade'
Updated over a week ago
How can I become a tester of your game?
Game testing
Written by
Donnie Darko
Updated over a week ago
How does the rank system work?
Written by
Boris 'The Blade'
Updated over a week ago
What ranks are available in Competitive mode and Clan battle?
Written by
Boris 'The Blade'
Updated over a week ago