English
Français
Português do Brasil
Pусский
All Collections
💰 Purchases
💰 Purchases
Legal issues, refunds, payment and game currency problems
17 articles in this collection
Written by
Boris 'The Blade'
and
Donnie Darko
In-game purchases
I sold my item for the wrong price. Can I get it back?
sold skin for wrong price, sold skin for low price
Written by
Donnie Darko
Updated over a week ago
I cannot neither buy nor sell my items!
Code 9999
Written by
Donnie Darko
Updated over a week ago
Why can't I make a purchase?
Purchasing problems
Written by
Donnie Darko
Updated over a week ago
When will I get my refund?
How long can the refund processing take?
Written by
Donnie Darko
Updated over a week ago
How can I get a refund?
Refund
Written by
Boris 'The Blade'
Updated over a week ago
I'm unable to pay for the purchase, UNKNOWN [INTERNAL] error
Billing issue
Written by
Donnie Darko
Updated over a week ago
There are the same prices for different amounts of Gold!
Same prices for different amounts of Gold
Written by
Boris 'The Blade'
Updated over a week ago
Why does App Store charge more money?
Different app stores have different prices
Written by
Boris 'The Blade'
Updated over a week ago
I made a purchase, but there are no new in-game items or Gold!
Inventory or Gold amounts didn't change after the purchase
Written by
Boris 'The Blade'
Updated over a week ago
Account
I can't buy skin on the Marketplace even though I have enough Gold!
Unable to purchase goods on the Marketplace
Written by
Boris 'The Blade'
Updated over a week ago
I have my inventory blocked and negative Gold currency at 0.00!
Written by
Donnie Darko
Updated over a week ago
Why do I have a negative in-game currency?
Negative in-game currency and blocked inventory.
Written by
Boris 'The Blade'
Updated over a week ago
Rules
User data deletion
Axlebolt policy on processing and securing collected user data
Written by
Boris 'The Blade'
Updated over a week ago
Documents
EULA, Privacy policy, Rules of the game, Ad Partners
Written by
Boris 'The Blade'
Updated over a week ago
Processing official requests from the state and legal entities
State requests, Partnership offers
Written by
Boris 'The Blade'
Updated over a week ago
Can I purchase Gold or skins outside of the game?
Purchasing skins outside of the game
Written by
Boris 'The Blade'
Updated over a week ago
Do you have any kind of commission at Marketplace?
Commission and Marketplace
Written by
Boris 'The Blade'
Updated over a week ago